Recent Posts

Pages: [1] 2 3 ... 10
1
Entertainment / World Cup Soccer, today 11 am, Germany vs Mexico on CHEX tv
« Last Post by ssfc72 on Yesterday at 10:01:49 am »
Should be a good game to watch!
2
Meetings / Re: PLUG Mug June 18 or later
« Last Post by Jason Wallwork on Yesterday at 12:54:14 am »
Great. Anybody else interested?
3
Meetings / Re: PLUG Mug June 18 or later
« Last Post by ssfc72 on June 16, 2018, 07:00:41 pm »
Sure, we could try the Whistlestop, for this weeks Mug.
4
Meetings / Re: PLUG Mug June 18 or later
« Last Post by Jason Wallwork on June 16, 2018, 08:55:25 am »
I can do Wednesday evening at 7 pm. Did you want to try Whistlestop again for a change of venue? Otherwise, Timmy's would be fine.
5
Meetings / PLUG Mug June 18 or later
« Last Post by ssfc72 on June 16, 2018, 04:16:44 am »
So, if anyone is interested in getting together some evening for a coffee at the Tim Hortons on Monaghan Rd. or another location, please post your preference for day/time of the week and location.

Mike is not able to attend the Mug, this week.
I would be able to attend  a Mug, this wednesday, sometime after 7:30 pm
6
General Discussion / Re: Cogeco customer service is horrific
« Last Post by dougal on June 14, 2018, 06:11:46 pm »
it was a transfer of service without a techy visit...so cogeco would end their service and at some point Start put theirs online...i didn't have both hooked up at once to see if there was any overlap, went to bed at 3 with cogeco and woke up,hooked up starts modem and it was good to go....they called that day to check in with me about the transfer experience....i think your guess about carrytel would be accurate, perhaps william would give his experience with them around this .
7
General Discussion / Re: Cogeco customer service is horrific
« Last Post by Jason Wallwork on June 14, 2018, 04:03:35 pm »
Hey dougal,

Did you have to go without Internet service for any amount of time or was the 'disconnect' basically Cogeco removing you from their billing system but leaving the Internet service intact for Start? I was wondering if you had any downtime and if Bill will. Of course, I'm already on Start but I have been considering trying out Carrytel and thinking it's probably the same process.
8
Articles, Tutorials and Tips / Re: Adventures with the Linux kernel
« Last Post by Jason Wallwork on June 14, 2018, 03:51:34 pm »
Ohhhh. That makes sense.

Btw, I did put Linux Mint 19 Cinnamon beta on my laptop and did the steps to install KDE on it. It works to login but I haven't had to time to do more with it to make sure it actually works decently. I'll start a new topic and report back whether it works or not.
9
General Discussion / Re: Cogeco customer service is horrific
« Last Post by dougal on June 14, 2018, 01:49:22 pm »
 ..as some of you know I also went thru a similar experience cancelling cogeco as ever since they 'upgraded' their billing service on april 26 their web portal has  been offline or there's 30-60 min wait times for phone calls..yes Start.ca needs you to do the service cancellation and we discussed giving them 2 weeks because of cogeco's 'issues' ..cogeco never batted an eye when i said i was leaving  ..once i asked (after waiting 2 weeks for the shipping labels) to be able to get them by email to print as well as have them shipped (kind of like wearing suspenders and a belt) and they said sure..email never happened but they did send them by mail..my concern was timing as their policy stated the equipment needed to be returned within 10 of service cancellation...the agent said 'don't worry about that , just send it and they will adjust your acct balance...so i asked for that in an email before we disconnect and nope 'I can't do that'....so yes, it's an extremely frustrating and confounding experience...so far Start .ca has been most prompt and pleasant with only one agent that seemed to have missed the 'customer service module' when being trained....hopefully it was an outlier...... following up mike's thread
https://www.ontario.ca/page/filing-consumer-complaint
10
General Discussion / Re: Cogeco customer service is horrific
« Last Post by ssfc72 on June 14, 2018, 12:26:51 pm »
I phoned Cogeco customer service at 9 am, again today.
Same recorded message as yesterday that they were experiencing trouble with their phone system and that there is a 45 minute wait time. :-(
After waiting on hold for over 30 minutes I got through to the first operator. Told her of my repeated failures to get through yesterday.  She seemed to be surprised to hear that.
She said she would give me a different line to their next level.  I was again on hold for another long time but this time I did get someone to come on the line. :-)

I told the person that I was cancelling my Cogeco service and that it was to be effective June 20. No problem with this request.
I was told a mailing package, for the Cogeco modem would be sent to me, and I requested the tool, to get around the security collar on the modem coax cable.

 Looking forward to getting the Start.ca service!
Pages: [1] 2 3 ... 10