Author Topic: Joined with Carrytel  (Read 191 times)

Offline Jason Wallwork

  • Administrator
  • Hero Member
  • *****
  • Posts: 1885
  • Karma: +5/-0
    • View Profile
Joined with Carrytel
« on: July 13, 2019, 03:29:02 pm »
Members might remember us talking about Carry Telecom in the past here (do a search if interested). They offer internet and phone services (VoIP only for home phone) to Ontario and have some really good deals. For the same speed that I have with Start.ca, 40/10 Mbps with unlimited cap, they are about $20 less per month (i.e. $30/month).

So I finally decided to bite the bullet and give them a try. It's only been a few days (switched on Wed) but so far so good.

It didn't require a home visit though annoyingly they did charge $49 as an activation fee, something Start didn't do as long as you had an cable TV or internet before them. There's no monthly charge to use their modem which also has built-in wireless (or at least mine does, they don't advertise this), but there was a $49 deposit refundable on service cancellation and a $10 fee for shipping the modem. Though if you want, you can drive to their office in North York and pick it up. You can also choose to buy a modem from Carry or bring your own.

Also had to ship back Start's modem (and their little android box which was part of the TV service I had with them) on my own dime.

The hardest part of all of this was contacting Carry to arrange an activation day and then contacting Start to arrange deactivation for the same day. On the day of activation, I just unplugged the Start modem and plugged in the Carry modem. Ethernet internet was available right away.



Then I just logged into to setup wireless with my preferred SSID (Hobbiton  :) ) and passphrase and proceeded to check other settings. It even allows for two SSIDs although I'm only using one. I guess that's to allow for guest users?  Strangely the firewall was off so I turned it back on. They also had WPS turned off which I think is super important. WPS can he handy for setup but it's really not that hard to do it the right way and the problem is that people use it for setup and then forget to turn it off.

Now that I think about the firewall may have been off because they expect people to use their own routers so you wouldn't want to contend with configuring two firewalls in that case. But I'm happy to have it all on one box, at least for now, as it's easier for my wife to reset it. The modem has the standard 4 Ethernet ports and a USB port. I'm wondering if this might allow for network storage.

I have the manual but haven't done more than skim through it. They didn't include a setup guide with the modem which seemed odd but again they probably just expected people to take their existing modem out and replace it with this one and not bother to use the built-in router capabilities although with more than one Ethernet port, that's bound to confuse many.

Regarding payment, they ask for a credit card (or virtual cc) initially but once you're setup and have paid the first bill, you can login and choose to be invoiced and pay it that way. The modem deposit is charged right away, the rest (shipping fee, activation fee, first month's bill) is charged on the day you're activated.

If people are interested, let me know and I'll post back in a month or two letting you know how it's gone.


Update: Forgot to add that if you move or choose to upgrade the service it's another $49 activation fee. So even going from 40 MB to 60 MB will cost you. So best to grab the speed you want now if you think you might be upgrading any time soon.  This is annoying but I guess with a no frills service of $30/month and no other ongoing charges they have to bill for extra things that Start would do for free.
« Last Edit: August 09, 2019, 11:54:52 pm by Jason Wallwork »
Primary: Desktop w/ Win10Pro/Ubuntu Budgie  on i5-3.2 GHz w/ 12 GB RAM, 480 GB SSD boot & 2x2 TB RAID 10 array for extra storage

Secondary/Test: Toshiba Satellite Ultrabook Z830-00K w/ Win10/Kali Linux  (i3-1.4 GHz, 4GB RAM, 128GB SDD)

Phone: Sony Xperia XA1 Ultra w/ Android Oreo 8.0

Offline ssfc72

  • Posting Member
  • Hero Member
  • *
  • Posts: 941
  • Karma: +0/-0
    • View Profile
Re: Joined with Carrytel
« Reply #1 on: July 19, 2019, 03:38:30 am »
Interested. Please post again, later, to report your Carrytel experience. :-)
Mint 18.3 on an HP Pavilion X360, 11" k120ca notebook
Tried Mint 19, but too many bugs. Went back to Mint 18.3
Cellphone ZTE Axon 7 Mini, PCMobile pay as you go

Offline Jason Wallwork

  • Administrator
  • Hero Member
  • *****
  • Posts: 1885
  • Karma: +5/-0
    • View Profile
Re: Joined with Carrytel
« Reply #2 on: July 19, 2019, 05:42:36 am »
Interested. Please post again, later, to report your Carrytel experience. :-)

Will do, probably after a month of service and after three months. After that I will only post if something goes wrong or they up the price.
Primary: Desktop w/ Win10Pro/Ubuntu Budgie  on i5-3.2 GHz w/ 12 GB RAM, 480 GB SSD boot & 2x2 TB RAID 10 array for extra storage

Secondary/Test: Toshiba Satellite Ultrabook Z830-00K w/ Win10/Kali Linux  (i3-1.4 GHz, 4GB RAM, 128GB SDD)

Phone: Sony Xperia XA1 Ultra w/ Android Oreo 8.0

Offline Jason Wallwork

  • Administrator
  • Hero Member
  • *****
  • Posts: 1885
  • Karma: +5/-0
    • View Profile
Re: Joined with Carrytel
« Reply #3 on: August 10, 2019, 12:00:54 am »
I said I'd post after a month of service with Carrytel so here's my report and it's short and sweet. Working great, no problems to report. Haven't experienced any outages. Speed is consistent slightly above the 40 Mbps that we paid for shown by testing with speedtest.net.

If anybody is thinking of jumping ship to Carrytel now or later, you can use this promotion code for a one-time credit of $10. Full disclosure: Carrytel also gives me a credit of $20 for each person that signs up.

WA103641
« Last Edit: August 10, 2019, 12:02:32 am by Jason Wallwork »
Primary: Desktop w/ Win10Pro/Ubuntu Budgie  on i5-3.2 GHz w/ 12 GB RAM, 480 GB SSD boot & 2x2 TB RAID 10 array for extra storage

Secondary/Test: Toshiba Satellite Ultrabook Z830-00K w/ Win10/Kali Linux  (i3-1.4 GHz, 4GB RAM, 128GB SDD)

Phone: Sony Xperia XA1 Ultra w/ Android Oreo 8.0

Offline ssfc72

  • Posting Member
  • Hero Member
  • *
  • Posts: 941
  • Karma: +0/-0
    • View Profile
Re: Joined with Carrytel
« Reply #4 on: August 10, 2019, 02:55:27 am »
Thanks for the update, Jason!
Do you know if the promotion code is only valid for a short time or would it work in about a year from now?
Mint 18.3 on an HP Pavilion X360, 11" k120ca notebook
Tried Mint 19, but too many bugs. Went back to Mint 18.3
Cellphone ZTE Axon 7 Mini, PCMobile pay as you go

Offline Jason Wallwork

  • Administrator
  • Hero Member
  • *****
  • Posts: 1885
  • Karma: +5/-0
    • View Profile
Re: Joined with Carrytel
« Reply #5 on: August 10, 2019, 09:49:57 pm »
There's no expiry on it. It should work anytime in the future.
Primary: Desktop w/ Win10Pro/Ubuntu Budgie  on i5-3.2 GHz w/ 12 GB RAM, 480 GB SSD boot & 2x2 TB RAID 10 array for extra storage

Secondary/Test: Toshiba Satellite Ultrabook Z830-00K w/ Win10/Kali Linux  (i3-1.4 GHz, 4GB RAM, 128GB SDD)

Phone: Sony Xperia XA1 Ultra w/ Android Oreo 8.0