Author Topic: Dropbox - won't signin  (Read 73 times)

Offline ssfc72

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Dropbox - won't signin
« on: January 01, 2018, 08:17:36 pm »
I have been using my newer Dell 14" Inspiron notebook lately, running the Mint 18.3 Distro.
I have encountered 2 program issues, with it recently.

The Dropbox program on the notebook, for some reason, stop being able to connect to the Dropbox, Cloud server.
I would get the login menu coming up, after starting my Dropbox program, and when i input my user name and password (these two are the correct ones, because I can log onto my dropbox account, using the brower0 , Dropbox would nag that the version of Dropbox was out of date and to install an up to date, Dropbox version.

But the version I have installed and the latest version for Linux, are the same version number.

I went ahead and removed the existing Dropbox and re-installed and I still got the nag about the Dropbox being out dated.

Apparently this is a known problem with the Linux Dropbox.  I even seem to recall having this same problem a few years ago, on another of my notebook computers.

The fix is found at this web page -

Basically you need to stop Dropbox, if it has been started and delete a hidden Folder (  .dropbox-dist  ) which is found in your Home, folder.
Then rerun Dropbox, from the command line with this command,  dropbox start -i

It worked for me! :-)

Mint 18.3 on an HP Pavilion X360, 11" k120ca notebook
Cellphone ZTE Axon 7 Mini, PCMobile pay as you go

Online Jason Wallwork

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Re: Dropbox - won't signin
« Reply #1 on: January 02, 2018, 03:25:44 am »
Thanks for sharing, Bill. Bob used to have trouble with Dropbox, too. Not sure if it's the same issue, though.
Primary: Desktop Tower with Linux Mint 18.2 Cinnamon on Intel Core i5-3470 3.2 Ghz with 12 GB RAM, 64 GB SSD for OSes, 4 TB RAID 10 array for programs and data and Geforce GT 640 video

Secondary: Toshiba Satellite Z830-00K Ultrabook w/ Intel i3-2367M processor– 1.4 GHz, 4GB DDR3, 128GB SSD

Offline fox

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Re: Dropbox - won't signin
« Reply #2 on: January 02, 2018, 07:46:18 am »
Good to know; thanks for posting this, Bill. I can't recall having this problem with dropbox, but I have had it with other apps, most notably Mendeley reference manager. I think that the generic problem is that a newer version exists but is not yet present in your distro's repositories.
Ubuntu 17.10 on 2011 iMac
Linux Mint Cinnamon 18.3 on "late 2015" 5k iMac
Ubuntu 16.04 (Unity, Gnome) and Arch on Dell XPS 13 (4gb RAM, 250gb SSD)


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